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Apr 20, 2024
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EMGT 6120 - Quality Systems
Focuses on the concepts of total quality management including: philosophies and frameworks of quality management, incorporating quality into strategic planning, leadership, process measurement and management, continuous quality improvement, and ISO 9000. Original writings by major figures in the quality movement, such as Deming, Juran, Tagucji, etc. will be discussed.
Requisites: EMGT 6100
Credit Hours: 3
Repeat/Retake Information: May not be retaken.
Lecture/Lab Hours: 3.0 lecture
Grades: Eligible Grades: A-F,WP,WF,WN,FN,AU,I
Learning Outcomes:
- Be able to incorporate quality into strategic planning.
- Know the process for ISO 9000 certification.
- Know the works of the major figures in the quality movement.
- Understand process measurement and continuous quality improvement.
- Understand the philosophy behind quality management.
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